Refund and Returns Policy

Welcome to Malik Shopping Store — your most trusted destination for safe and reliable online shopping in Pakistan. At Malik Shopping Store, we aim to provide every customer with a smooth, honest, and completely satisfying shopping experience. We understand that sometimes things do not go as planned, and that is exactly why we have created this clear and simple refund & return policy to protect your rights as a valued customer.

At Malik Shopping Store, your satisfaction is not just a goal — it is our promise. We want every single customer to shop with complete confidence, knowing that if anything goes wrong, our refund & return policy is always there to support you.

Return and Exchange Policy

At Malik Shopping Store, we offer a simple and fair 7-day return and exchange policy. If you are not satisfied with your purchase for any valid reason, you can request a return or exchange within 7 days of receiving your order. We believe that every customer deserves a second chance to get exactly what they paid for — and our refund & return policy makes sure of that.

To be eligible for a return at Malik Shopping Store, please make sure:

— The product must be unused and in its original condition

— The product must be returned in its original packaging

We kindly request all customers to take care of the product upon receiving it. Returns that do not meet these simple conditions may not be accepted under our refund & return policy.

Refund Policy

Once Malik Shopping Store receives and inspects your returned product, we will immediately notify you about the status of your refund. Our team works quickly and honestly to process every refund request as fast as possible.

— If your return is approved, your refund will be processed within a few working days

— All refunds at Malik Shopping Store are issued via EasyPaisa for your convenience

We understand how important your money is — and our refund & return policy guarantees that every approved refund is processed fairly, quickly, and without any unnecessary delays.

Eligible Return Reasons

At Malik Shopping Store, we accept returns in the following valid cases:

— Wrong product delivered to you

— Damaged or defective product received

— Any other valid issue where the product is completely unused

Our refund & return policy is designed to be fair and honest for both our customers and our store. If you have received something that is not what you ordered or is damaged, please contact us immediately and we will make it right.

Non-Returnable Cases

To keep things fair for everyone, returns will not be accepted at Malik Shopping Store in the following cases:

— The product has been used or damaged by the customer after delivery

— The return request is made after 7 days of receiving the order

We kindly ask all customers to check their orders immediately upon receiving them. Our refund & return policy is built on trust — and we expect the same trust from our valued customers in return.

Delivery Policy

At Malik Shopping Store, we are proud to offer fast and reliable delivery across Pakistan. Here is everything you need to know about our delivery:

— Delivery time is within 7 days of placing your order

— We currently deliver within Pakistan only

Our team works hard every single day to make sure your order reaches you on time and in perfect condition. Fast delivery is a core part of the Malik Shopping Store promise to every customer across Pakistan.

Contact Us

If you have any questions, concerns, or want to request a return or refund under our refund & return policy, our friendly team at Malik Shopping Store is always ready to help you. Please do not hesitate to reach out to us through any of the following:

— WhatsApp: 03222938847

— Email: s94245811@gmail.com

At Malik Shopping Store, no question is too small and no problem is too big. We are here for you — always. Thank you for choosing Malik Shopping Store — where every customer is treated like family and every purchase is backed by our honest and reliable refund & return policy! 🛍️❤️